Terms and conditions of the sale Placing a Order WE AIM TO DELIVER A HIGH QUALITY SERVICE TO CUSTOMERS, AS WE BELIEVE IN MEETING CONSUMER DEMANDS AND DISPATCHING YOUR GOODS TO YOUR DOORSTEP WITHIN 1-2 WORKING DAYS (applies to UKshipping only). provided they are in stock. Simcity 4 dmg downloads. We would be more than happy to REPLACE / REFUND ITEMS as long as they are faulty and not just sent back due to a change of mind.PLEASE NOTE: All/any items MUST be returned within its original packaging or as sent. If the item is collected without its original packaging/box, we reserve the right to refuse refund or exchange and will deduct any necessary costs incurred to us as applicable. We arrange a pickup on delivery if an item develops a fault within 14days of dispatching it to you, after the 14 day period, any item which develops a fault will be up to you (the customer) to send back for a replacement / or refund if the item cant be repaired or is no longer in stock. (any item which takes a internal battery is only covered for a period of 90 days).
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If any item is returned back to us after 14 days of purchase and we cant repair or replace it for you, we only refund the costs for the item and not the p&p that was paid on the transaction. Please check all items once you have recieved them for any faults and report this to us within 48hrs.